About Us
RSBC is a Consultancy & Mystery shopping Company registered in Kenya. The company has a vast experience in Conducting service delivery survey, Mystery shopping, Benchmarking, Customer care Training, Market Research and company Representations.
RSBC has access to a large database of qualified Mystery shoppers and consultants in various disciplines developed over the last 7 years of experience in Kenya.
Vision
We help our clients to improve their operating performance through the delivery of service delivery surveys, Mystery shopping ,Benchmarking ,Customer care, Training, Market Research and company Representation with the goal of achieving quantifiable Performance improvements at both a transformational level and at a continuous improvement level.
Mission
Our mission is to create consistent value for our customers; we do this by providing excellent consultancy services and help them managing their businesses with integrity and the highest ethical standards
